Legal

Privacy Policy

Kunming Luoxun Trading Co., Ltd. · Effective August 14, 2026

Contents

  1. Introduction
  2. Who We Are
  3. Information We Collect
  4. How We Collect Information
  5. How We Use Your Information
  6. Legal Bases for Processing
  7. How We Share Information
  8. Cookies and Tracking Technologies
  9. Data Retention
  10. Data Security
  11. International Data Transfers
  12. Your Privacy Rights
  13. Privacy for Children
  14. Third-Party Links and Services
  15. Changes to This Privacy Policy
  16. How to Contact Us

1. Introduction

Welcome to the website of Kunming Luoxun Trading Co., Ltd. We are a company operating in the computer systems design and related services industry, and we treat the privacy of every visitor with the same care we apply to the systems we build. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what choices you have about it.

This website was developed by Luo Xun, and it is operated and maintained by Kunming Luoxun Trading Co., Ltd. Throughout this policy the terms we, us, and our refer to Kunming Luoxun Trading Co., Ltd. When we refer to you or your, we mean any individual who visits this website, contacts us, or otherwise interacts with our services.

Please read this policy carefully. By accessing or using this website, you acknowledge that you have read and understood the practices described here. If you do not agree with any part of this policy, you should stop using the website and, where relevant, contact us to discuss your concerns.

This policy applies to information collected through the website, through email and telephone communications, and through any related forms or services that link to it. It does not apply to information collected by third parties, including through websites that we may link to but do not operate.

2. Who We Are

The data controller responsible for your personal information is Kunming Luoxun Trading Co., Ltd., a company registered in the People Republic of China.

Our registered address is Rm 1212, 12/F, Meiya Building, No. 20 Renmin Middle Road, Wuhua District, Kunming, 650000, China (CN).

We operate the website located at https://www.luoxun.mom. Our industry is computer systems design and related services, which includes computer integrated systems design. This means our core work involves designing, integrating, and supporting the hardware, software, network, and data systems that organizations rely on every day. In the course of that work we may receive limited personal information from clients, prospects, and website visitors, and we are committed to handling it responsibly.

3. Information We Collect

We collect only the information that is necessary to respond to you, provide our services, and improve this website. The categories of information we may collect include the following.

Contact information. When you use our contact form, send us an email, or call us, we may collect your name, email address, telephone number, and any details you choose to include in your message.

Business information. If you inquire about a project, we may collect information about your organization, your technical environment, and the outcomes you are seeking. This helps us understand your needs and respond accurately.

Usage information. When you visit this website, our systems may automatically record technical details such as your browser type, device type, operating system, approximate location, pages viewed, and the time and date of your visit.

Communication records. We may retain copies of correspondence you send to us, including emails and form submissions, so that we can provide continuity of service and maintain accurate records.

Payment and transaction information. If you engage our services for a fee, we may process billing details such as invoicing information and payment references. We do not store full payment card numbers, and payments are processed through reputable providers.

Technical log data. Our servers may automatically log details such as internet protocol address, request timestamps, and response codes. This data is used to diagnose faults, maintain security, and understand load on the website.

We do not intentionally collect sensitive categories of personal data, such as information about health, race, religion, or political opinion, and we ask that you avoid sending us information of that kind unless it is strictly necessary for a legal or contractual purpose.

4. How We Collect Information

We collect information through a small number of clearly identified channels.

  • Directly from you. When you fill in our contact form, send us an email, call our telephone number, or otherwise communicate with us, you provide information directly.
  • Automatically from your device. When you browse the website, certain technical information is transmitted automatically by your browser or device as part of standard internet communication.
  • From service providers. Where we use hosting, analytics, or email providers to operate the website, those providers may supply us with aggregate or technical information in accordance with their own terms.

We do not purchase personal information from data brokers, and we do not collect information about you from social media platforms without your knowledge. Our approach is deliberately limited: we gather only what is needed to answer a question, deliver a service, or keep the website functioning.

If you provide information about another person, for example a colleague you ask us to contact, you are responsible for ensuring that you have a lawful basis to share that information with us and that the individual is aware of this policy.

5. How We Use Your Information

We use the personal information we collect for the following purposes.

  • To respond to inquiries. We use your contact information to answer questions, provide quotations, and discuss potential projects.
  • To deliver our services. We use business and contact information to plan, deliver, and support the systems we are engaged to build.
  • To operate and improve the website. We use aggregated usage information to understand how visitors interact with the site and to improve its content and performance.
  • To maintain security. We use technical information to detect, prevent, and respond to fraud, abuse, or security incidents affecting the website or our systems.
  • To meet legal obligations. We may process information where the law requires us to keep records, respond to lawful requests, or establish or defend legal claims.

We do not sell your personal information, and we do not use it to make automated decisions that produce legal or similarly significant effects on you.

Where the law requires your consent for a particular use, for example sending marketing communications, we will ask for that consent separately and will respect your choice. You may opt out of marketing communications at any time by following the instructions in the message or by contacting us.

6. Legal Bases for Processing

Where data protection law applies, we rely on one or more of the following legal bases to process your personal information.

  • Performance of a contract. Processing is necessary to take steps at your request before entering a contract, or to perform a contract we have with you.
  • Legitimate interests. Processing is necessary for our legitimate interests in operating our business, responding to inquiries, and securing our systems, where those interests are not overridden by your rights.
  • Consent. Where we ask for your consent for a specific purpose, we will obtain it clearly and you may withdraw it at any time.
  • Legal obligation. Processing is necessary to comply with a legal obligation to which we are subject.

Where we rely on legitimate interests, we have balanced those interests against your rights and freedoms and concluded that the processing is proportionate. If you would like more detail about any specific balance, please contact us using the details at the end of this policy.

7. How We Share Information

We share personal information only in the limited circumstances described below, and only to the extent necessary.

  • Service providers. We may share information with trusted providers who help us host the website, deliver email, or provide analytics. These providers are permitted to use the information only to perform services on our behalf and under obligations of confidentiality and security.
  • Professional advisers. We may share information with legal, accounting, or other professional advisers where necessary to obtain advice or manage risk.
  • Legal and regulatory authorities. We may disclose information where required by law, regulation, court order, or a valid request from a public authority.
  • Business transfers. In the event of a merger, acquisition, or sale of all or part of our assets, personal information may be transferred as part of that transaction, subject to appropriate safeguards.

We do not rent, sell, or trade your personal information to third parties for their own marketing purposes.

When we engage a service provider, we select providers that offer appropriate security commitments, and we limit the information we share to what that provider needs to perform its function. We remain responsible for the personal information we entrust to them.

8. Cookies and Tracking Technologies

This website uses cookies and similar technologies to function correctly and to understand aggregate usage. A cookie is a small text file stored on your device by your browser.

We use essential cookies to remember basic preferences and to keep the website operating reliably. We may also use analytics cookies to measure how visitors move through the site in aggregate, which helps us improve navigation and content. We do not use cookies to build profiles of individual visitors or to serve behavior-based advertising.

Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, although doing so may affect how certain features of the website behave. You can also usually configure your browser to send a do not track signal. Where such signals are recognized by our tooling, we will respect them.

We do not use flash cookies or other covert tracking methods, and we do not engage in cross-device tracking of individual visitors for advertising purposes. Any analytics we use reports information in aggregate rather than in a form that identifies you personally.

9. Data Retention

We keep personal information only for as long as it is needed to fulfill the purposes described in this policy, or for as long as the law requires us to keep it.

Inquiries and correspondence are generally retained for as long as they are relevant to an ongoing or potential business relationship, and for a reasonable period afterward so that we can refer to our history of communication. Where you enter into a contract with us, we retain contractual records for the period required by applicable accounting and legal rules.

When information is no longer needed, we delete or anonymize it in a secure manner. If you would like to know the specific retention period that applies to your information, please contact us.

In some cases we may retain aggregated or de-identified information for longer periods, because such information can no longer be used to identify you and is useful for improving our services over time.

10. Data Security

We apply technical and organizational measures designed to protect personal information from accidental loss, unauthorized access, alteration, or disclosure.

These measures include access controls that limit who can view personal information, encryption of data in transit, network segmentation, monitoring of our systems, and regular review of our security practices. Access to personal information within our organization is limited to personnel who need it to perform their duties.

No method of transmission over the internet or method of electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

We also train our personnel on data protection and require anyone who handles personal information to follow our internal procedures. In the event of a security incident, we have a response process designed to contain the issue, assess its impact, and notify affected individuals and authorities where the law requires it.

11. International Data Transfers

We are based in China, and our website and business operations may involve service providers located in other countries. This means that personal information may be transferred to, stored, or processed in a jurisdiction other than the one where you are located.

Where we transfer personal information across borders, we take steps to ensure that the transfer complies with applicable law and that appropriate safeguards are in place. This may include relying on standard contractual clauses or other lawful transfer mechanisms.

By using this website and providing information to us, you acknowledge that your information may be processed in the manner described in this section.

12. Your Privacy Rights

Depending on where you are located, you may have certain rights in relation to your personal information, which may include the following.

  • Access. You may request a copy of the personal information we hold about you.
  • Correction. You may ask us to correct information that is inaccurate or incomplete.
  • Deletion. You may ask us to delete your personal information in certain circumstances.
  • Restriction. You may ask us to restrict how we process your information in certain circumstances.
  • Portability. You may ask to receive your information in a structured, commonly used format.
  • Objection. You may object to processing that relies on legitimate interests, and you may withdraw consent at any time.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.

To protect your information, we may need to verify your identity before we act on a request. This verification may involve asking you to confirm details you have previously provided to us or to supply additional information that allows us to confirm that the request comes from you.

13. Privacy for Children

This website is not directed to children, and we do not knowingly collect personal information from individuals under the age of sixteen. Our services are intended for businesses and adult professionals.

If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information as quickly as possible. If you believe that a child has provided us with personal information, please contact us so that we can investigate and take corrective action.

14. Third-Party Links and Services

This website may contain links to websites or services operated by third parties. This Privacy Policy applies only to this website and to the processing activities of Kunming Luoxun Trading Co., Ltd. It does not apply to third-party websites, even where we link to them.

We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the content, practices, or policies of those sites. The inclusion of a link does not imply that we endorse or have reviewed the linked service.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, provide a more prominent notice.

We encourage you to review this policy periodically. Your continued use of the website after changes take effect constitutes your acceptance of the updated policy.

16. How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle personal information, please contact us using the details below.

Email: guide@luoxun.mom

Telephone: +14844473933

Address: Kunming Luoxun Trading Co., Ltd., Rm 1212, 12/F, Meiya Building, No. 20 Renmin Middle Road, Wuhua District, Kunming, 650000, China (CN).

We aim to acknowledge and respond to all privacy-related requests in a timely manner.

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